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Contact Us
For any questions about our products, please get in touch with
our customer support team via email / phone.
Address
Northsea Shade, Inc.
709 Burtons Cove, Hampton, GA, 30228, USA
Phone
866-811-7631
Operating Hours
Monday-Saturday: 9 am to 5 pm EST
Return Address
8575 A Somerset Dr. Largo Fl. 33773
In order to obtain your refund, contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days of the receipt of your order. Both opened and unopened products are eligible for return. In order for your refund to be processed, the product must arrive at our fulfillment facility within thirty (30) days of the receipt of your order. You pay for return shipping. This fee will be taken out of the refund issued. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.
Return Address:
PO Box 90129, Lakeland, FL 33804